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Privacy Policy - Al Mahra Residence

Privacy Policy

PRIVACY POLICY

INTRODUCTION

We take your privacy seriously and are committed to safeguarding your personal information at SIADAH INTERNATOPNAL REAL ESTATE DEVELOPMENT LLC. (which term includes all subsidiaries of Siadah international  real estate development) referred as (“Company”, “we” or “us” or “Siadah development”). We value you as our customer, respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the sources of your personal information that we may collect from you or that you may provide to us, our purposes for collecting and processing your information, and our practices for collecting, using, maintaining, retaining, protecting and disclosing that information.

If you have any questions or concerns about this privacy policy or your personal information, please contact us using the details provided in the Section – ‘contact us’. 

WHAT INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE YOUR PERSONAL INFORMATION?

The type of personal information we collect on or through our platforms, why we collect and how we use the personal information are explained in the following:

1.1 TO RESPOND TO ANY QUERIES OR EXPRESSION OF INTEREST MADE BY YOU:

We would use your personal data to help us respond to your queries or expression of interest and to ensure we help you find the right property that suits your needs. We may receive your personal data through one of the following channels:

When you send us an enquiry, via our website/Facebook/Instagram/Snapchat/Other social media page/call/WhatsApp, regarding one of our properties; When you participate in one of our events or visit our stands to enquire about our properties; When you may have expressed interest about our properties through our third-party agents; When you visit our sales office or contact our sales advisors regarding any property you wish to purchase.

We collect the following personal information: name, email address, phone number, nationality and details of your enquiry pursuant to our legitimate business interests. In certain cases, your enquiry may relate to a specific service request, for example: raising an enquiry regarding a specific property. For such requests, we need to use your personal information to help us respond to your request and to fulfil our contractual obligations under the requested service. Additionally, when you call our customer service centre we would maintain a record of the communications, in pursuit of our legitimate business interest to monitor and improve the quality of our customer support.

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